Last Updated: March 2, 2024

Welcome to www.digitalimprint.io and or www.digitalimprint.ca (the "Websites"), these websites are owned and managed by 14935187 Canada Inc. which is a Canadian corporation operating as "Digital Imprint" herein referred to as (the "Agency"). By accessing or using the Websites, you agree to comply with and be bound by these Terms and Conditions.

Acceptance of Terms

By using our services, including providing your phone number and email address, you agree to be bound by the terms and conditions outlined in this agreement.

Consent to Communication

By providing your phone number and email address, you consent to receiving marketing and other relevant communications from 14935187 Canada Inc. o/a Digital Imprint via phone calls, text messages, and emails. You acknowledge that these communications may include promotional content, updates, and information about products or services.

Opting Out

You have the right to opt out of receiving marketing communications at any time.

Data Usage and Security

We will handle your phone number and email address with the utmost care and in accordance with applicable data protection laws. We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

Sharing of Information

We may share your phone number and email address with third-party service providers who assist us in delivering our marketing communications. However, we will not sell or lease your contact information to third parties for their marketing purposes without your explicit consent.

Compliance with Laws

You agree to use our services in compliance with all applicable laws and regulations, including but not limited to data protection and privacy laws.

Contact Information

If you have any questions or concerns regarding these terms and conditions, you can contact us at agency@digitalimprint.ca

Intellectual Property:

All content on the Websites, including text, graphics, logos, and images, is the property of the Websites and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

User Conduct:

You agree not to engage in any activity that may disrupt or interfere with the proper functioning of the Website. This includes but is not limited to unauthorized access, use of automated systems, or any action that imposes an unreasonable burden on our infrastructure.

Disclaimer of Warranties:

The Website is provided "as is" without any warranties, express or implied. We do not warrant the accuracy, completeness, or reliability of any content on the Website.

Money-Back & "We Will Work For Free" Guarantees:

The Agency is committed to delivering value to our clients through our programs.

We offer a money-back and work for free guarantees under the following conditions:

Free Service:

Some of our services are provided free of charge. In such cases, there is no monetary transaction involved, and the concept of a money-back guarantee is not applicable.

Money-Back Guarantee for Paid Services:

For paid services, we offer a money-back guarantee if the client does not achieve any measurable results, such as leads generated.

Results Criteria:

To be eligible for a refund under the money-back guarantee, the client must demonstrate that they have diligently followed the program as outlined by the Agency and have not achieved the agreed-upon results within the stipulated timeframe.

Request for Refund:

Clients seeking a refund under the money-back guarantee must submit a written request to agency@digitalimprint.ca within 30 days from the client's campaign launch date. The launch date is the agreed upon date that marketing initiatives are launched, for example but not limited to, email marketing, paid advertising, social media management. The request should include documentation supporting the lack of results.

Evaluation Process:

The client's request for a refund will be evaluated by the Agency based on the provided documentation and adherence to the program guidelines. Refunds will be issued at the sole discretion of the Agency.

Exceptions:

The money-back guarantee does not apply under the following circumstances:

1. Acts beyond the Agency's control that may impact the program's results.

2. Client's failure to adhere to the program guidelines or recommendations.

3. Changes in the client's business or external market conditions.

Dispute Resolution:

In the event of a dispute regarding the money-back guarantee, both parties agree to engage in good faith negotiations to resolve the matter.

Limitation of Liability:

The Agency and its affiliates are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of the Websites.

Governing Law:

These Terms and Conditions are governed by and construed in accordance with the laws of Toronto, Ontario, Canada. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Ontario, Canada.

Changes to Terms and Conditions:

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Website. It is your responsibility to review these terms periodically.

Contact Information:

If you have any questions or concerns about these Terms and Conditions, please contact us at agency@digitalimprint.ca.